kra4d is committed to protecting the privacy and personal data of every member. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you hold over your own data.
Every data exchange between your browser and kra4d's servers is protected by industry-standard 256-bit TLS encryption. Your account credentials, financial details, and personal information are never transmitted in plain text.
kra4d does not sell, rent, or trade your personal data to third parties for marketing or commercial profiling purposes. Data shared with trusted service partners is limited to what is strictly necessary and governed by data processing agreements.
You have the right to access, correct, export, or delete your personal data held by kra4d at any time, subject to our legal retention obligations. Submit a data request to our support team and receive a response within 30 days.
Passwords are stored using bcrypt hashing with a high cost factor — never in plain text. Sensitive financial data is tokenised at rest. Our infrastructure undergoes regular independent security audits to maintain certification standards.
kra4d uses cookies strictly for session management, fraud prevention, and platform performance analytics. We do not use third-party advertising or behavioural tracking cookies. Cookie preferences can be managed via your browser settings.
kra4d collects identity documents and payment method verification data as part of its mandatory KYC programme, aligned with international anti-money-laundering standards. This data is handled with the highest level of confidentiality.
kra4d ("we", "us", "our") operates the online betting platform accessible at https://kra4d.bet and all associated interfaces, mobile experiences, and related services (collectively, the "Platform"). We act as the data controller in respect of all personal data collected through the Platform.
This Privacy Policy sets out in clear terms how kra4d collects, processes, stores, and protects the personal data of individuals who visit, register with, or transact on the Platform ("you", "your", "Member"). We are committed to handling your data responsibly, transparently, and in accordance with applicable data protection principles and international best practices.
This policy applies to all Members who access kra4d from Indonesia and internationally. Given that kra4d's primary audience consists of Indonesian players — including users from Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, and Makassar — we are particularly attentive to the expectations of Indonesian users regarding data sovereignty, payment data security, and the confidentiality of account activity.
If you have any questions about this policy or wish to exercise any of your data rights, please contact our Data Protection team at [email protected].
kra4d collects personal data that is necessary to provide a safe, compliant, and high-quality betting experience. The categories of personal data we collect are described below.
kra4d collects your personal data through the following channels and methods:
The majority of personal data we hold is provided directly by you when you register an account on the Platform, complete the KYC verification process, initiate a deposit or withdrawal, contact our support team, or participate in promotional activities.
When you access and use the Platform, our systems automatically collect certain technical data including your IP address, browser fingerprint, device identifiers, and behavioural interaction patterns. This data is collected via server logs, session cookies, and first-party analytics tools. We do not use third-party advertising networks to collect this data.
To fulfil our KYC and AML compliance obligations, kra4d works with accredited identity verification service providers. These providers may return structured verification results to kra4d — such as a confirmed identity match status or a risk flag — but kra4d retains the underlying document copies independently within its own secure environment.
When you initiate a deposit or withdrawal via Indonesian bank transfer or e-wallet, our payment processing partners transmit transaction confirmation data — including transaction reference numbers, timestamps, and account identifiers — to kra4d for reconciliation and fraud-prevention purposes.
kra4d processes your personal data only for defined, specific, and legitimate purposes. The table below summarises the primary purposes for which your data is processed and the corresponding data categories used.
| Purpose | Data Categories Used | Notes |
|---|---|---|
| Account Registration & Management | Identity, Contact, Technical | Necessary to create and maintain your kra4d account, authenticate logins, and personalise your experience. |
| Age & Identity Verification (KYC) | Identity, KYC Documents | Mandatory under our 21+ policy and AML compliance framework. Processed before first withdrawal and on an ongoing basis. |
| Payment Processing | Financial, Identity | Required to process deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and other supported methods. |
| Fraud Prevention & Security | Technical, Financial, Identity | We analyse login patterns, transaction behaviour, and device data to detect and prevent fraudulent activity, account takeovers, and money laundering. |
| Customer Support | Identity, Communications | Support agents access relevant account and transaction data to investigate and resolve disputes or service issues raised by you. |
| Responsible Gaming Monitoring | Usage, Financial | We monitor betting patterns against self-imposed limits and regulatory standards to identify members who may require responsible gaming intervention. |
| Legal & Regulatory Compliance | All categories (as required) | To fulfil obligations under applicable AML, KYC, and international regulatory frameworks, including potential disclosure to competent authorities. |
| Platform Improvement & Analytics | Technical, Usage | Aggregated and anonymised usage data is analysed to improve Platform performance, identify bugs, and enhance the overall user experience. |
| Promotional Communications | Identity, Contact | With your consent, we may send you information about relevant promotions, bonuses, and seasonal offers (e.g., Ramadhan, Idul Fitri, BRI Liga 1 specials). You may opt out at any time via account settings. |
kra4d processes your personal data on the following legal bases, as applicable to each processing activity:
kra4d does not sell, rent, or trade your personal data. We share data with third parties only in the circumstances described below, and only to the minimum extent necessary.
We engage carefully selected third-party service providers who process data on our behalf under binding data processing agreements that require them to maintain confidentiality and implement appropriate security measures. These include:
kra4d may disclose personal data to competent regulatory authorities, law enforcement agencies, or financial intelligence units where required to do so by applicable law, a valid court order, or as part of an AML or fraud investigation. We will notify affected Members of such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of kra4d's business assets, your personal data may be transferred to the acquiring or successor entity. You will be notified of any such transfer via a prominent notice on the Platform, and the acquiring entity will be required to honour the commitments made in this Privacy Policy.
kra4d strictly prohibits disclosure of Member personal data to third-party marketers, advertising networks, data brokers, or affiliate partners for cross-marketing purposes. If you receive unsolicited marketing communications purporting to be from kra4d from any channel other than our official email domain (@kra4d.bet), please report this to support immediately.
kra4d retains personal data for as long as is necessary to fulfil the purposes described in this policy or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years post-closure | AML regulatory minimum retention requirement |
| KYC Verification Documents | Duration of account plus 5 years post-closure | AML and KYC compliance obligation |
| Financial Transaction Records | Duration of account plus 7 years post-closure | Financial record-keeping standards |
| Betting & Game History | Duration of account plus 3 years post-closure | Dispute resolution and responsible gaming audit |
| Support Communications | 3 years from date of interaction | Legitimate interests (dispute evidence) |
| Technical Logs & IP Records | 13 months from collection date | Fraud prevention and security monitoring |
| Marketing Consent Records | Until consent withdrawn plus 3 years | Legal obligation to evidence valid consent |
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be associated with an identifiable individual.
kra4d uses cookies and similar technologies (local storage, session tokens) strictly for the purposes of operating and securing the Platform. We do not use third-party advertising cookies or cross-site behavioural tracking technologies.
These cookies are strictly necessary to enable core Platform functionality, including authenticated session management, CSRF (cross-site request forgery) protection tokens, and load balancing. Essential cookies cannot be disabled without impairing your ability to use the Platform.
Functional cookies remember your in-session preferences — such as odds format selection (decimal, fractional, or Indonesian format) and game lobby view preferences — so that you do not need to reset them on every visit. These persist for the duration of your browser session or up to 30 days, whichever is shorter.
We use first-party analytics tools to understand how Members interact with the Platform in aggregate — for example, which pages load slowly, which features are most used, and where Members encounter errors. This data is collected in anonymised and aggregated form and is not used to build individual profiles. No third-party analytics platforms (e.g., Google Analytics) are used in a way that transmits identifiable Member data outside of kra4d's own infrastructure.
You can manage or delete cookies at any time via your browser's built-in privacy controls. Disabling cookies beyond the essential category may affect your experience of certain Platform features but will not prevent you from placing bets or managing your account via direct login.
kra4d takes the security of your personal data seriously and implements a layered defence-in-depth approach to protecting data at rest and in transit. Our key security controls include:
As a Member of kra4d, you have the following rights in respect of your personal data. To exercise any of these rights, contact our Data Protection team at [email protected] with a clear description of your request and your registered account username. We will respond within 30 calendar days.
kra4d operates a strict 21+ age restriction. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. During the registration process, all applicants are required to confirm their date of birth and agree to the 21+ eligibility condition.
Where kra4d becomes aware — through KYC verification, a third-party report, or any other means — that an account belongs to a person under 21 years of age, the account will be immediately closed, all Bonus Funds will be forfeited, and any net deposits will be returned to the originating payment method. No winnings accrued on such an account will be paid out.
If you are a parent or guardian and believe your child has registered an account on kra4d without your knowledge or consent, please contact us immediately at [email protected] with the relevant account details and we will take immediate action.
kra4d's primary data infrastructure is operated within environments subject to internationally recognised security certifications. Some of our third-party service providers — including cloud infrastructure partners and game studios — may process data in jurisdictions outside Indonesia. Where such international transfers occur, kra4d ensures appropriate safeguards are in place, including:
kra4d does not transfer KYC identity documents or payment account details to any jurisdiction that does not provide an adequate level of data protection without appropriate contractual safeguards in place.
kra4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. When material changes are made, we will:
Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change, you have the right to close your account by contacting support before the effective date of the change.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data kra4d holds about you, please reach out to our Data Protection team through any of the following channels:
Your data is protected. Your experience is secure. Explore Indonesia's premier online betting platform — from live sportsbook to slots and live casino — with confidence.
21+ only. Play responsibly. This Privacy Policy was last updated on 1 January 2026.